How AI Chatbots Help or Harm Customer Service and Communication
Customer service and communication are among the areas where artificial intelligence (AI) chatbots are widely used. These chatbots are computer programs that can talk to human users using natural language, either through text or voice. They can offer information, respond to questions, fix issues, or even amuse and connect with customers. But do they help Read more about How AI Chatbots Help or Harm Customer Service and Communication[…]